Welcome to cleancoil.shop. Before using this website or purchasing any products, please carefully read the following Terms and Conditions. By accessing, browsing, or using this website, you agree to be bound by all of the following terms.
This website offers product sales and delivery services exclusively within Spain.
I. Website Service Description
cleancoil.shop is dedicated to providing consumers with online sales services for daily-use towels and related home textile products. We strive to ensure the accuracy of website information, product inventory, pricing, and order status; however, due to factors such as system updates, network latency, or force majeure events, temporary errors may occasionally occur in certain information.
We reserve the right to adjust or update products, prices, inventory, page content, and website services at any time without prior notice.
II. Orders and Payment
By submitting an order on cleancoil.shop, you confirm that:
The information you have provided is true and valid.
You possess the legal authority to make the payment.
You agree to the specific products and prices listed in your order.
Once an order has been successfully submitted, the system will send an order confirmation notification. In the event of insufficient inventory, payment anomalies, or identified order risks, we reserve the right to cancel or suspend the processing of the order.
III. Order Processing and Delivery Times
To ensure the best possible shopping experience, we process orders according to the following fixed schedule:
Order Processing Time: Processed on the same day.
Shipping Time: Within 2 business days.
Please note that actual delivery times may experience slight delays due to weather conditions, public holidays, logistics carrier schedules, or force majeure events. We appreciate your understanding.
Currently, our website supports delivery services exclusively within Spain.
IV. Return and Refund Policy
Upon receiving their products, customers may request after-sales service in accordance with the platform’s return policy.
Standard After-Sales Timeline:
Return Request Period: Within 30 days of receiving the product.
Refund Processing Time: Within 3 business days after the return request has been approved.
Refunds will be issued back to the original payment account used for the purchase; the actual time required for the funds to appear in your account may vary depending on the processing speeds of your bank or payment institution.
V. User Responsibilities
When using this website, you agree not to engage in the following behaviors:
Providing false order information
Maliciously interfering with the website’s operation
Illegally copying or distributing website content
Engaging in activities that violate local laws and regulations
Using the website to conduct fraudulent activities
If any abnormal behavior is detected, the platform reserves the right to restrict the user’s account or cancel orders.
VI. Intellectual Property Rights
All text, images, designs, page layouts, and related content on this website are the property of cleancoil.shop or its respective licensors. Unauthorized copying, reproduction, or commercial use of such content is strictly prohibited.
VII. Limitation of Liability
The platform shall not be held directly liable for any losses or delays resulting from the following circumstances:
Force majeure events
Network or system failures
Delays caused by third-party logistics providers
Errors in information provided by the user
Issues arising from the improper use of the website
VIII. Special Notice
In recent years, due to intense market competition, rising warehousing and logistics costs, and increasing operational pressures, the platform’s business operations have been significantly impacted. Consequently—and due to sustained financial losses—the merchants have decided to conduct a phased clearance sale at a loss; select products will be offered for sale in limited quantities at discounted prices.
During this clearance period, inventory for certain items may be limited, and order volume is expected to increase. We will make every effort to ensure efficient order processing and high-quality after-sales service. We appreciate your understanding and support.
IX. Right to Modify Terms
cleancoil.shop reserves the right to modify and update these Terms and Conditions in accordance with business developments and legal or regulatory requirements. Any revised content shall become effective immediately upon its publication on the website.
Users are advised to check this page periodically to stay informed of the latest Terms and Conditions.
Thank you for choosing cleancoil.shop.